Terms of service
THE CLASSY SOCIETY TERMS OF SERVICE
1. Overview
This website is operated by The Classy Society (“Company,” “we,” “us,” or “our”). Throughout the Site, the terms “we,” “us,” and “our” refer to The Classy Society.
By visiting shoptheclassysociety.com (the “Site”), accessing the Site, using our Services, or purchasing from us, you engage in our services (“Service” or “Services”) and agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein, including:
- Refund & Return Policy
- Shipping Policy
- Privacy Policy & Choices
- Final-sale terms
- Checkout disclosures
- Any additional policies or notices displayed on the Site
If you do not agree to these Terms, you may not access the Site or use our Services.
Policy Acceptance at Checkout
By placing an order and completing checkout, the customer explicitly confirms that they have read, understood, and agreed to all store policies, including but not limited to the Refund & Return Policy, Shipping Policy, Privacy Policy & Choices, processing and delivery terms, third-party fulfillment terms, split-shipment terms, and all applicable final-sale terms.
Before completing your purchase, you are responsible for reviewing:
- Product information
- Product selections and variants
- Pricing
- Discounts
- Shipping information
- Processing timeframes
- Estimated delivery timeframes
- Third-party fulfillment information
- Split-shipment information
- Return eligibility
- Refund conditions
- Final-sale conditions
- Any other applicable terms presented on the Site
By submitting an order and completing payment, you expressly confirm your acceptance of all policies and terms applicable to your purchase.
The Classy Society does not maintain or hold physical inventory of the products offered for sale on the Site. We work with multiple independent manufacturers, suppliers, vendors, warehouses, marketplaces, and fulfillment partners that store and fulfill merchandise on our behalf.
Products may be fulfilled and shipped from domestic or international locations, depending on the product, manufacturer, supplier, inventory availability, and fulfillment location.
Because products may be sourced and fulfilled by different manufacturers or fulfillment partners, multiple products purchased within the same order will not necessarily be shipped together. An order may be divided into multiple shipments, and products may:
- Ship separately
- Originate from different domestic or international locations
- Be handled by different shipping carriers
- Have separate tracking information where applicable
- Arrive in separate packaging
- Arrive on different dates
Receiving one package from an order does not mean that all products contained in that order have been delivered.
You acknowledge that The Classy Society is responsible for supplying the product only. Once an order has been properly shipped and handed to the applicable shipping carrier, responsibility for the physical handling, transportation, and transit of the package is transferred to the courier to the fullest extent permitted by applicable law and the applicable terms of shipment. Florida law provides that risk of loss can pass upon delivery to the carrier in certain shipment contracts, although the precise result depends on the contract and circumstances.
You further agree to contact The Classy Society directly to attempt to resolve any order-related issue before initiating a chargeback or payment dispute, except where applicable law or payment-provider rules provide otherwise.
You agree not to knowingly submit false, misleading, duplicate, or fraudulent claims, chargebacks, or payment disputes.
If a valid unpaid balance results from a reversed payment, chargeback, returned payment, or other unpaid obligation, you agree that the balance may remain due and may be referred for lawful collection as described in these Terms.
These Terms and all policies incorporated herein are intended to constitute a legally binding agreement upon completion of checkout to the fullest extent permitted by applicable law.
2. Online Store Terms
By using this Site, you represent that:
- You are at least the age of majority in your jurisdiction or are otherwise legally capable of entering into this agreement.
- You will not use our products or Services for any unlawful or unauthorized purpose.
- You will not violate any applicable local, state, federal, or international laws or regulations.
- You will not transmit viruses, malware, malicious code, or any technology intended to damage or interfere with the Site or Services.
Any breach of these Terms may result in termination or restriction of access to our Services.
3. Order Acceptance & Refusal
Submission of an order does not necessarily constitute final acceptance by The Classy Society.
We reserve the right, where permitted by law, to:
- Refuse or cancel any order
- Limit quantities per person, household, payment method, account, or order
- Restrict sales to specific geographic regions or customers
- Cancel duplicate transactions
- Cancel suspected fraudulent or unauthorized transactions
- Cancel transactions identified as high risk
- Require additional payment, identity, billing, shipping, or order verification
- Restrict future purchases associated with suspected fraud, abuse, excessive disputes, or violations of our policies
We may attempt to notify you regarding a modified, rejected, or canceled order using the contact information provided at checkout.
Providing false, misleading, incomplete, or unauthorized information may result in cancellation of an order.
4. Product Information & Pricing
We make reasonable efforts to present product information accurately.
However, we do not guarantee that all:
- Product descriptions
- Images
- Photographs
- Colors
- Measurements
- Specifications
- Prices
- Availability indicators
- Other product information
will always be complete, current, or entirely error-free.
Product colors and physical appearance may vary because of:
- Lighting
- Photography
- Screen settings
- Device settings
- Manufacturing variations
- Production batches
- Material differences
Because products may originate from different manufacturers, suppliers, and production facilities, packaging, minor product details, or presentation may vary where such variation does not materially change the product ordered.
Prices, promotions, discounts, inventory availability, product descriptions, and product availability may change without notice.
We reserve the right to correct errors, inaccuracies, pricing mistakes, or omissions at any time and, where legally permitted, modify or cancel an affected transaction.
Promotional codes must generally be entered before checkout is completed.
Unless expressly stated otherwise, discount codes:
- Cannot be applied retroactively
- Cannot be exchanged for cash
- May be subject to exclusions
- May have expiration dates
- May be limited to one use
- May not be combined with other promotions
Failure to apply an available discount before completing checkout does not automatically entitle the customer to a retroactive refund or price adjustment.
5. SMS Marketing Terms
By voluntarily opting into SMS marketing at checkout, through a subscription form, pop-up, or another consent mechanism, you agree to receive recurring text messages from or on behalf of The Classy Society.
Messages may include:
- Order updates
- Abandoned-cart reminders
- Abandoned-checkout reminders
- Promotional offers
- Product announcements
- Review requests
- Customer-service communications
- Other marketing messages
Consent to receive marketing text messages is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
To unsubscribe from promotional SMS messages, reply with an applicable opt-out keyword such as:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT
We are not responsible for delayed, failed, or misdirected communications caused by:
- Wireless carriers
- Telecommunications providers
- Incorrect customer information
- Technical failures outside our reasonable control
Your privacy rights are governed by our Privacy Policy & Choices.
6. Payment & Billing Information
You agree to provide accurate, current, complete, and authorized:
- Billing information
- Shipping information
- Contact information
- Payment information
By submitting a payment method, you represent that you are authorized to use that payment method.
We reserve the right to:
- Refuse suspicious transactions
- Cancel duplicate transactions
- Cancel high-risk transactions
- Request additional verification
- Confirm billing or shipping information
- Restrict future transactions associated with suspected fraud, abuse, or unauthorized payment activity
Fraudulent, abusive, or unauthorized activity may result in cancellation of an order and permanent restriction from future purchases.
Payment authorization, transaction records, checkout details, timestamps, device/session information where lawfully collected, and other relevant records may be retained for legitimate business, fraud-prevention, dispute, accounting, and legal purposes.
7. Refunds, Returns, Shipping & Third-Party Fulfillment
All matters involving:
- Returns
- Refunds
- Exchanges
- Final-sale merchandise
- Processing
- Shipping
- Estimated delivery
- Customs
- Duties
- Carrier delays
- Split shipments
- Delivery confirmation
- Lost or missing packages
- Risk of loss
are additionally governed by our Refund & Return Policy and Shipping Policy, which are incorporated into these Terms.
By completing your purchase, you acknowledge that you have reviewed, understood, and agreed to those policies in full.
No Physical Inventory & Third-Party Fulfillment
The Classy Society does not hold or maintain physical inventory of the products offered through our online store.
We operate as an online retailer and reseller and work with multiple independent manufacturers, suppliers, vendors, marketplaces, warehouses, and third-party fulfillment providers that store, prepare, package, and ship merchandise.
Accordingly, merchandise sold through The Classy Society may be:
- Manufactured by different manufacturers
- Stored by different suppliers or warehouses
- Fulfilled by different fulfillment partners
- Shipped directly from a manufacturer or supplier to the customer
- Shipped from locations within the United States
- Shipped from international locations
- Shipped using different carriers
- Shipped separately from other products purchased in the same order
The fulfillment location for one product may be completely different from the fulfillment location for another product contained in the same order.
Domestic & International Shipping
Some products are fulfilled and shipped domestically within the United States, while other products are fulfilled and shipped internationally.
The applicable fulfillment location may depend on:
- Product availability
- Manufacturer
- Supplier
- Warehouse availability
- Fulfillment-partner availability
- Product selection or variation
- Other logistical considerations
Internationally fulfilled products may require additional transit time compared with domestically fulfilled products.
Shipping and delivery timeframes presented on our Site are estimates unless expressly stated otherwise. Online sellers remain subject to applicable federal shipping requirements concerning represented shipment times and delays.
Split Shipments & Separate Packages
If you purchase more than one product in the same order, your products will not necessarily be shipped together.
Because The Classy Society works with multiple independent manufacturers, suppliers, warehouses, and fulfillment partners, orders containing multiple products may be divided into separate shipments.
This means products from the same order may:
- Be processed separately
- Ship on different dates
- Originate from different warehouses
- Originate from different countries
- Use different shipping carriers
- Travel under separate shipment records or tracking numbers where applicable
- Arrive in completely separate packages
- Have different packaging
- Be delivered on separate dates
Receiving one product or package does not mean that your entire order has been delivered.
Any remaining products in the order may still be processing or in transit through another manufacturer, supplier, warehouse, or fulfillment partner.
Different packaging, shipment origin, carrier, or delivery date does not by itself indicate that an item is missing from the order.
Third-Party Packaging
Because merchandise may be shipped directly by independent manufacturers, suppliers, warehouses, or fulfillment partners, packages may not always use identical packaging or The Classy Society-branded packaging.
Products within a single order may therefore arrive in different:
- Shipping boxes
- Shipping bags
- Protective packaging
- Labels
- Parcel sizes
- Packaging styles
This is a normal result of using multiple independent fulfillment locations.
Carrier Responsibility
Once merchandise has been properly shipped and transferred into the possession of the applicable carrier, the carrier assumes responsibility for the physical handling and transportation of the shipment while it remains in the carrier's possession, subject to applicable law and the shipment terms.
Carrier records may include:
- Tracking scans
- Shipping records
- Delivery photographs
- GPS information where available
- Attempted-delivery records
- Delivery confirmation
- Other carrier documentation
Such records may be relied upon as evidence regarding shipment, transit, attempted delivery, or delivery.
When tracking information provided by the carrier confirms delivery to the shipping address supplied by the customer, the shipment will generally be treated as delivered for purposes of our records, subject to applicable law and rights that cannot legally be waived.
Customers are responsible for providing a complete and accurate shipping address.
To the fullest extent permitted by law, The Classy Society is not responsible for delivery problems caused by incorrect, incomplete, outdated, or improperly entered customer address information.
8. Unpaid Balances, Collections, Collection Fees & Chargebacks
If money lawfully becomes due and owing to The Classy Society in connection with an order or transaction, the customer remains responsible for any valid unpaid balance.
This may include a balance resulting from:
- Reversed payments
- Returned payments
- Chargebacks
- Payment disputes
- Payment reversals
- Other valid unpaid obligations
A chargeback or payment reversal does not automatically eliminate an otherwise valid obligation to pay amounts lawfully owed.
Direct Resolution
If you believe there is an issue with an order, you agree to make a reasonable good-faith effort to contact The Classy Society directly and allow us an opportunity to investigate and attempt to resolve the matter before initiating a chargeback or payment dispute, except where applicable law or payment-provider rules provide otherwise.
Customers agree not to knowingly:
- File a false chargeback
- File a misleading chargeback
- Represent an authorized transaction as unauthorized
- Claim merchandise was not received when reliable evidence establishes delivery
- Seek duplicate reimbursement through both The Classy Society and a bank or payment provider
- Provide materially false information about a transaction
- Provide materially false information about delivery
Dispute Documentation
If a chargeback or payment dispute is filed, we reserve the right to provide relevant information to the applicable:
- Bank
- Card issuer
- Card network
- Payment processor
- Payment provider
- Dispute-resolution service
- Collection agency
- Court
- Other authorized party
Records may include, where lawfully maintained:
- Transaction authorization
- Payment verification
- Order history
- Checkout records
- Customer information
- Billing information
- Shipping information
- Timestamps
- IP-related information
- Device or session information
- Customer communications
- Tracking records
- Shipping records
- Delivery confirmation
- Refund history
- Applicable policy acknowledgments
Collections
If a valid balance remains unpaid, The Classy Society may, where permitted by applicable law:
- Contact the customer regarding the balance
- Request payment directly
- Provide documentation supporting the amount owed
- Refer the account to a third-party collection agency
- Assign an eligible debt for collection
- Pursue lawful court remedies
- Pursue other lawful collection methods
Before referring an account for collection, we may provide the customer with an opportunity to resolve the balance directly.
Collection Costs & Fees
By completing checkout, you expressly agree that if a valid balance becomes delinquent and must be referred for collection, you may be responsible for reasonable collection costs and fees actually incurred in recovering the unpaid balance, to the fullest extent permitted by applicable law.
Where legally recoverable, those costs may include:
- Third-party collection-agency fees
- Reasonable collection expenses
- Court filing costs
- Court costs
- Reasonable attorney's fees where authorized
- Other lawful costs directly associated with collecting the valid unpaid balance
Any collection fee, cost, charge, or expense will only be imposed or collected to the extent expressly authorized by this agreement and permitted by applicable law.
Federal debt-collection law specifically restricts collection of incidental fees and charges unless authorized by the agreement creating the debt or otherwise permitted by law, which is why this wording is qualified rather than stating that any arbitrary fee can automatically be charged.
Referral of an account for collection does not eliminate the underlying valid balance owed.
9. Third-Party Services
Our online store is hosted using Shopify Inc.
We may use third-party providers for:
- Payments
- Shipping
- Fulfillment
- Fraud prevention
- Marketing
- Advertising
- Analytics
- SMS
- Customer reviews
- Customer communications
- Website functionality
Third-party providers may have their own terms, conditions, privacy practices, and policies.
We are not responsible for the operation, availability, security, policies, content, or performance of third-party websites or services outside our reasonable control.
The Site may also contain links to third-party websites.
Accessing a third-party website or service is at your own discretion.
10. User Submissions
If you voluntarily submit:
- Comments
- Ideas
- Reviews
- Photographs
- Feedback
- Suggestions
- Testimonials
- Other content
you grant The Classy Society a non-exclusive, worldwide, royalty-free right and license to use, reproduce, publish, display, distribute, edit, format, and otherwise use such content for legitimate business, advertising, promotional, and operational purposes, subject to applicable law.
You represent that you have the right to submit the content provided.
You may not submit material that is:
- Unlawful
- Defamatory
- Fraudulent
- Threatening
- Harassing
- Obscene
- Malicious
- Infringing
- Misleading
- Harmful to another person's rights
We reserve the right to remove, decline, or moderate submitted content where appropriate.
11. Prohibited Uses
You may not use the Site or Services:
- For unlawful activity
- To solicit unlawful activity
- To violate applicable laws or regulations
- To infringe intellectual-property rights
- To harass, abuse, threaten, or discriminate
- To submit false or misleading information
- To transmit malware or malicious code
- To collect personal information unlawfully
- To scrape, crawl, or extract Site information through unauthorized means
- To interfere with security systems
- To circumvent Site protections
- To interfere with the proper operation of the Site or Services
Violations may result in restriction or termination of access.
12. Disclaimer of Warranties
Except where prohibited by applicable law, the Site, Services, and products are provided on an:
“as is” and “as available” basis.
We do not guarantee that:
- The Site will always be uninterrupted
- The Site will always be error-free
- Every technical defect will immediately be corrected
- Results obtained through use of the Site will always be accurate or reliable
- Third-party services will always remain continuously available
To the fullest extent permitted by applicable law, we disclaim implied warranties including:
- Merchantability
- Fitness for a particular purpose
- Durability
- Title
- Non-infringement
except where such warranties cannot legally be excluded.
Nothing in these Terms eliminates rights or warranties that applicable law does not permit us to exclude.
13. Limitation of Liability
To the maximum extent permitted by applicable law, The Classy Society and its owners, affiliates, officers, employees, agents, contractors, suppliers, fulfillment providers, service providers, and licensors shall not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to your use of the Site, Services, or products.
This may include, where legally permitted:
- Lost profits
- Lost revenue
- Lost savings
- Lost data
- Business interruption
- Shipping delays
- Customs delays
- Carrier delays
- Delivery issues outside our reasonable control
- Third-party service interruptions
Where permitted by law, our aggregate liability relating to a particular transaction shall not exceed the amount actually paid to The Classy Society for the product or order giving rise to the claim.
Some jurisdictions do not permit certain exclusions or limitations.
Where a limitation cannot legally be enforced, liability will be limited only to the maximum extent permitted by applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless The Classy Society and its:
- Owners
- Affiliates
- Officers
- Employees
- Agents
- Contractors
- Suppliers
- Fulfillment providers
- Service providers
- Licensors
from claims, liabilities, damages, losses, and reasonable costs arising from:
- Your material breach of these Terms
- Your violation of applicable law
- Your misuse of the Site or Services
- Your violation of another party's rights
15. Governing Law
These Terms and any dispute arising from or relating to the Site, Services, or a transaction with The Classy Society shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where federal law or another controlling law applies.
Before commencing formal legal proceedings, the parties agree, where legally permitted, to make a reasonable good-faith effort to resolve the matter directly.
Customers may contact:
info.theclassysociety@gmail.com
Nothing in this section prevents either party from exercising any legal right that cannot lawfully be waived.
16. Binding Arbitration & Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
To the fullest extent permitted by applicable law, any dispute arising out of or relating to:
- These Terms
- The Site
- The Services
- Purchases from The Classy Society
that cannot be resolved informally shall be resolved through binding individual arbitration rather than in court, except where applicable law provides otherwise.
The parties intend that this arbitration agreement be governed by the Federal Arbitration Act to the extent applicable.
Unless prohibited by applicable law:
- Arbitration will occur on an individual basis.
- Neither party will seek to have a dispute heard as a class action.
- Neither party will seek to have a dispute heard as a collective or representative action.
- Each party waives the right to a jury trial for disputes properly subject to arbitration.
- The arbitrator may award any individual remedy available under applicable law.
Nothing in this section prevents an eligible matter from being brought in small-claims court where permitted.
If any portion of this arbitration provision is determined to be unenforceable, the remaining portions will continue to apply to the fullest extent legally permitted unless the provision cannot legally be severed.
17. Severability
If any provision of these Terms is determined to be:
- Unlawful
- Void
- Invalid
- Unenforceable
that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
18. Termination & Changes to Terms
We may suspend or terminate access to the Site or Services where permitted by law, including for:
- Violations of these Terms
- Fraud
- Abuse
- Unauthorized activity
- Security concerns
Termination does not eliminate obligations, liabilities, rights, or remedies arising before termination.
Provisions that by their nature should survive termination will continue to apply.
Changes to These Terms
We may update or modify these Terms from time to time.
The applicable version will be the version posted on the Site and identified by its effective or updated date.
Changes generally apply prospectively unless applicable law permits otherwise.
Continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
Terms applicable to a completed transaction will generally be those presented or incorporated into the transaction at the time the order was placed, subject to applicable law.
19. Intellectual Property, Product Sourcing, Customer Acknowledgment & Contact Information
Intellectual Property & Brand Disclaimer
The Classy Society is an independent retailer and is not affiliated with, endorsed by, sponsored by, or an official partner of any third-party brand unless explicitly stated.
All third-party:
- Trademarks
- Trade names
- Brand names
- Logos
- Copyrighted works
- Designs
- Other intellectual-property rights
remain the property of their respective owners.
The Classy Society does not claim ownership of third-party trademarks or copyrighted material.
Any third-party references appearing on the Site do not by themselves imply sponsorship, affiliation, authorization, or endorsement.
If you are an intellectual-property rights holder and believe content on the Site infringes your rights, you may contact:
info.theclassysociety@gmail.com
Please identify the material at issue and provide sufficient information for us to review your request.
Product Authenticity & Sourcing
The Classy Society may source merchandise through:
- Independent manufacturers
- Third-party suppliers
- Vendors
- Fulfillment providers
- Marketplaces
- Resale sources
- Other commercial sources
The Classy Society does not maintain physical inventory of merchandise offered through the Site. Products are stored, fulfilled, and shipped through the independent manufacturers, suppliers, warehouses, vendors, and fulfillment partners with whom we work.
Products may originate from either domestic or international fulfillment locations.
Because we work with multiple manufacturers, suppliers, and fulfillment partners, different products contained within the same purchase may originate from different locations and may therefore be shipped and delivered separately.
Customers should rely on the representations expressly made in the applicable product listing regarding product identity, origin, manufacturer, brand status, materials, and other characteristics.
The Classy Society does not represent merchandise as authentic brands or branded merchandise unless the applicable product listing expressly states that representation and there is a reasonable basis for doing so.
Nothing contained in these Terms authorizes or excuses conduct prohibited by applicable trademark, copyright, counterfeit, or other intellectual-property laws.
Customer Acknowledgment
By placing an order and completing checkout, you acknowledge and agree that:
- You reviewed the product information before ordering.
- You reviewed the applicable price.
- You reviewed any discount applied to your purchase.
- You provided or approved the shipping address used for the order.
- You reviewed and agreed to these Terms of Service.
- You reviewed and agreed to the Refund & Return Policy.
- You reviewed and agreed to the Shipping Policy.
- You reviewed and agreed to applicable final-sale conditions.
- You understand that The Classy Society does not maintain physical inventory of the products sold through the Site.
- You understand that products are fulfilled through multiple independent manufacturers, suppliers, warehouses, vendors, and fulfillment partners.
- You understand that some products are fulfilled and shipped domestically and some products are fulfilled and shipped internationally.
- You understand that products within the same order may originate from different locations.
- You understand that products within the same order may ship separately.
- You understand that products within the same order may arrive in separate packages and different packaging.
- You understand that products within the same order may arrive on separate dates.
- You understand that receiving one package does not necessarily mean every product in your order has been delivered.
- You agree to make a reasonable effort to contact The Classy Society regarding an order issue before initiating a payment dispute, subject to rights that cannot legally be waived.
- You agree not to knowingly file a false, misleading, duplicate, or fraudulent payment dispute.
- You understand that a valid unpaid balance may remain due following a payment reversal or chargeback.
- You understand that a valid delinquent balance may be referred for lawful collection.
- You agree that reasonable collection costs and fees actually incurred may be added where expressly authorized by these Terms and permitted by applicable law.
- You agree that applicable checkout, order, transaction, payment, communication, shipping, tracking, and delivery records may be retained and used to document the transaction where permitted by law.
Completion of checkout constitutes your affirmative acceptance of these Terms and all incorporated store policies to the fullest extent permitted by applicable law.
Entire Agreement
These Terms, together with:
- Refund & Return Policy
- Shipping Policy
- Privacy Policy & Choices
- Checkout disclosures
- Final-sale disclosures
- Other policies expressly incorporated herein
constitute the agreement between you and The Classy Society concerning your use of the Site and applicable transactions.
Failure by The Classy Society to exercise or enforce a provision of these Terms does not constitute a waiver of that provision.
Contact Information
Questions regarding these Terms of Service may be sent to:
The Classy Society
Email: info.theclassysociety@gmail.com
Website: shoptheclassysociety.com